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The Code of Practice represents a binding commitment on the part of each Member Company of the Concrete Repair Association to work towards the highest standards of quality, integrity, safety and reliability.
Each Member shall observe and comply with the following requirements in all of its construction activities, provided that the contract under which he is working is based upon fair and reasonable terms and conditions.
The Member shall carry out repair works to the highest standard of workmanship and all specialist materials used shall be free from defects and fit for purpose for which they are acquired from companies or individuals which comply with all relevant Health and Safety legislation including in particular the requirements of COSHH.
All workmanship, goods and materials shall comply with the contract requirements and shall be to the satisfaction of the client.
All work shall be monitored regularly to ensure that no defects occur to workmanship or material failings, therefore providing work of the highest standard.
The Member shall take all steps to ensure that all concrete repairs are undertaken by skilled labour permanently employed by the Company.
The Member shall operate a fair and reasonable pay structure for his employees and be a member of a recognised Wage Regulatory Body. The Member shall not discriminate unlawfully or improperly in respect of employment.
The Member shall keep acceptable records regularly maintained of all permanently employed labour.
The Member shall be accredited to ISO 9000.
The Member shall demonstrate that he is adopting a positive commitment to Safety and at all times is working within the current Health and Safety at Work Act.
The Member shall demonstrate a positive commitment to training and shall take all necessary steps to ensure that all operatives and staff receive correct and continuing training in all relevant aspects of the work.
The Member shall only employ bona-fide sub-contractors to carry out activities other than Concrete Repairs.
Where repair works are sub-contracted, the Member shall ensure these are carried out by a competent and bona fide company or firm which is adequately insured.
The Member shall observe the highest standards of business integrity in all of its business dealings, and shall act as a committed member of the Concrete Repair Association
Similar Codes of Practice exist for CRA Manufacturer and Distributor members.